Dominic Glatthaar

I'm excited to apply for the Shopify Field Launch Specialist position, a role that perfectly aligns with my passion for empowering people and my spirit-driven approach to work. At the core of my professional journey is a mindset fueled by curiosity, positivity, adaptability, grace, and unwavering determination, qualities I believe are essential to helping people succeed in today's fast-paced and ever-evolving commerce landscape.

In every role I've held, from hospitality to web development to freelance creative projects, I led with an eagerness to learn and an open heart. Whether onboarding new clients, troubleshooting technical challenges, or supporting cross-functional teams, I bring patience and grace, even when navigating ambiguity or high-pressure situations. I am energized by the opportunity to collaborate closely with business owners and users, listen deeply to their unique needs, and find innovative solutions that help them thrive.

Shopify's mission to put independence within reach resonates deeply with me. Having built my freelance brand, I understand firsthand the courage and persistence it takes to bring a vision to life. I'm motivated by the chance to guide small and medium-sized merchants through their Shopify POS launch journeys, ensuring their experience is seamless and empowering, from the initial scoping call to post-launch support.

I excel at balancing technical details with empathy, using my hands-on experience with digital tools and hardware to troubleshoot and optimize setups, while never losing sight of the human side of onboarding. My time in hospitality has sharpened my communication skills and reinforced the value of positive, proactive service. I thrive in environments where adaptability and a solutions mindset are essential, and I am confident I can bring these strengths to Shopify's dynamic team.

Thank you for considering my application. I look forward to the opportunity to contribute my spirit and skills to the impactful work you're doing at Shopify and to helping merchants unlock their full potential.